Delivery Information
At Luxury Essence, we ensure fast and reliable delivery of your orders.
- Standard UK Delivery: 3-5 working days £3.95
- Free Shipping on orders over £85
- Standard Shipping to Ireland, India, US, Canada £17 (free shipping not applied to these countries)
Once dispatched, you’ll receive a tracking link to monitor your order. If you have any delivery concerns, contact us at [email protected]
Enjoy a seamless shopping experience with Luxury Essence! 💫
Order Processing & Dispatch
- Orders are processed Monday to Friday (excluding public holidays).
- Orders placed before 13:30 pm will be dispatched the same day and if the orders have been placed online after 13:30 pm will be dispatched the next working day.
- You will receive an email confirmation with tracking details once your order is shipped.
Delivery Issues
If you experience any issues with your delivery, please contact us at [email protected].
If your parcel is delayed, please allow additional time before reaching out, as courier services may experience occasional disruptions.
- If your parcel is lost or damaged, please notify us within 48 hours of the expected delivery date so we can investigate.
Frequently Asked Questions – FAQ
What if I'm not home when my order arrives?
If you’re not available at the time of delivery, the courier may leave a card for re-delivery or collection from a local depot.
Can I change my delivery address after placing an order?
Once an order has been processed, we may not be able to change the delivery address. Please contact us as soon as possible for assistance.
Do you offer gift wrapping?
Yes! We offer a luxury gift-wrapping service for an additional fee. Simply select the option at checkout.